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Machine Learning Tool for Pharma Sales Representatives

These machine learning models target to improve conversion rates and product sales

Background of the Problem

Identifying target customers, optimal channel mix, and potential product churners involve a lot of guesswork from the business team. The tool will help the business team make data-driven decisions about their marketing strategies.

Objective, Solution and How We Do It:

Our objective is to build an end-to-end Machine Learning Pipeline that can:

  • Extract and store data from different sources to one data lake
  • Identify high-potential target customers through predictive models
  • Identify optimal channel mix per target customer through channel optimization
  • Determine potential product churners through predictive models
  • Provide insights to business through data visualizations
  • Offer insights to business about market drivers through Explainable AI (XAI)

Tech Stack:

  • Solutions: Data Engineering, Machine Learning, Explainable AI, Data Visualization
  • Services: Azure Data Lake, Azure Databricks, Python, SQL

Key Results

Increased conversion rates and product sales (KPI varies per product)
Established a scalable end-to-end support tool for the business team
Assisted the business on improving their marketing campaigns

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