A smarter, readily embeddable chatbot trained using your own data
Background of the Problem
Before the birth of generative AI chatbots like ChatGPT and Bard, most businesses had been relying on rule-based chatbots. These chatbots could not handle queries that fell outside the defined rules. As the scope of conversations grew, rule-based chatbots faced the following problems:
- Time Consuming – the complexity of maintaining and updating the rule set amplified to the point that managing such rules became stressful and exhausting.
- Limited Flexibility – rule-based chatbots only responded the way they were customized to align with the brand’s identity. They had neither the context awareness nor the ability to adapt their response based on the user’s behavior.
Objective, Solution and How We Do It:
Athena AI aims to address these challenges associated with traditional chatbots by combining both rule-based logic and generative AI to get the best of both worlds.
Not only that, Athena AI also offers comprehensive automation to manage deployment, implementation, and integration process seamlessly.
- Train AI by just entering your website – with just a simple click, Athena AI can learn all about your website and form a foundational knowledgebase in a secured database.
- Tailor-fit to your brand – We’re not just talking about visual aspects like appearance, colors, logos, or border radius. Instead, Athena allows you to manipulate your chatbot’s behavior — whether you want it to be formal, engage in banter, or even mimic the communication style of certain individuals.
- Easily Test before publishing – With just a few clicks on our web portal, you can bring this advanced chatbot to life in your own environment.
Tech Stack
- Solutions – Artificial Intelligence
- Services – Generative AI, AI Enablement Services, Azure and OpenAI Services, Web Scraping